Privacy Policy
Two Blondes & a Basket Privacy Notice
Effective Date: 12/1/2025
1. Information We Collect
- Contact Information: Name, address, phone number, email.
- Service Details: Laundry preferences, pickup/drop-off locations, errand requests, pet-care instructions, and access instructions you voluntarily provide.
- Payment Information: Billing details or payment methods (processed through secured third-party providers; we do not store full credit card numbers).
- Communication Records: Texts, calls, emails, or notes related to your service.
2. How We Use Your Information
- Provide, schedule, and complete requested services.
- Communicate with you regarding appointments, updates, and invoices.
- Maintain accurate records for billing and service history.
- Improve customer experience and ensure quality of service.
- Comply with legal, safety, or insurance requirements if needed.
3. How We Protect Your Information
We take reasonable measures to keep your information safe, including secure storage, limited access, and never sharing or selling information outside required billing or legal purposes.
4. Sharing of Information
We do not sell or trade customer information. Limited information may be shared only with payment processors or legal/insurance entities when required.
5. Access to Your Home or Property
Access instructions are kept strictly confidential and used only for scheduled services. We do not share or misuse any access details.
6. Retention of Information
We retain information only as long as needed for services, business records, or legal requirements.
7. Your Privacy Rights
You may request to view, update, or delete your information at any time unless retention is required by law.
8. Changes to This Notice
Updates may occur and will take effect immediately upon being shared with customers.
9. Contact Information
Two Blondes & a Basket Laundry & Concierge
